Job title: Membership Experience Manager
Location: Chicago, IL
Do you have a 'customer' first mind-set? Are you driven, high energy, creative, and a natural problem solver?
We are looking for a Membership Experience Manager to join our Path to Purchase Institute (P2PI) brand. The P2PI is a global association serving the needs of 300+ retailers, brands and agencies offering a full suite of tools to help our members to define consumer marketing and the overall shopping experience. As a Membership Experience Manager, you will serve as a central point of contact for our members ensuring that they get the most out of the their P2PI membership benefits. You will build strong relationships with clients and serve as a valuable resource to meet and exceed expectations.
Customer Service | Customer Support | Customer Success
About the company:
EnsembleIQ: we believe in solving big problems and inspiring bold ideas. We are a premier business intelligence company, which exists to help people and their organizations succeed. We empower retailers, consumer goods manufacturers, technology vendors, marketing agencies and a vast ecosystem of service providers by leveraging an integrated network of media and information resources that connect and provide actionable marketplace intelligence.
The company’s suite of offerings includes unrivaled cross-channel platforms encompassing print and digital media, industry forums and councils, invaluable marketplace databases, high-performing events and proprietary research on consumers, shoppers and retailers.
As part of the EnsembleIQ family of brands, The Path to Purchase Institute is a global association serving the needs of retailers, brands, agencies and the entire ecosystem of solution providers along the path to purchase. We champion shopper centric thinking and practice that help define the ongoing evolution of consumer marketing and the overall shopping experience.