Digital Operations Specialist

Job description

This is a 7 month contract remote role based in Canada. 

About Us: Recently awarded Canada's Best Employers For Recent Graduates, the Best Place to Work in Chicago and Best Leadership Teams, EnsembleIQ is a North American business intelligence company delivering insightful information and actionable connections. Using our market expertise throughout the entire path to purchase in retail, retail technology, consumer goods, healthcare, and hospitality, we help professionals make informed business decisions and gain a competitive advantage. We offer creative solutions that connect suppliers and service providers with our business-building communities. Through our diverse capabilities, we provide our markets with unrivaled digital, social, event, research, marketing services and strategic print offerings. Click here to learn more about our culture and to learn more about EnsembleIQ, visit

About the Role: Reporting to the Senior Digital Operations staff, the Digital Operations Specialist will:

  • Efficiently and effectively execute digital media projects for clients through web advertising, webinars, email campaigns, and content syndication

  • Execute and deploy email marketing campaigns

  • Traffic and deploy ads in ad-serving platforms and confirm launch success

  • Webinar production: lead rehearsal and live event, execute promotions to capture registrations, and respond to technical questions/concerns from speakers and/or attendees

  • Act as a customer success liaison with clients and collect all client material

  • Confirm all material adheres to tech and creative specifications; support creative/technical related inquiries from clients

  • Maintain internal tracking/scheduling documents

  • Client reporting: generate campaign reports in set intervals, apply data to customer-facing templates, and provide campaign analysis

  • Demonstrate exceptional prioritization, organization, and time management skills

  • Adhere to digital operations processes and brand best practices

Job requirements

  • Successful completion of post-secondary education in a related field

  • 1-2 years of execution experience in media, communications, or related field

  • Excellent project management and communication skills

  • Process driven, high attention to detail with the ability to manage multiple competing deadlines at a time

  • Proven ability to work in a fast-paced environment and successfully meet tight deadlines

  • Strong analytical and creative problem-solving skills

  • Demonstrated teamwork and collaboration in a professional setting

  • Knowledge of digital media execution platforms is an asset (Marketo, CRM systems, digital ad flighting, webinars, email deployment, content management, social media)

Check out what it's like to work at EnsembleIQ.

EnsembleIQ is an equal opportunity employer and committed to diversity and inclusion. We provide accommodations at all stages through recruitment and employment in accordance with Human Rights and accommodation legislation upon request.